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  • Do your clients get better?
    Part of your treatment process includes specific goal-setting at the beginning of the counseling process. Although it is difficult to determine the long-term success of the counseling process, we can say that most of our clients end the counseling process after meeting their established goals. Many of our referrals come from former clients.
  • When should you seek counseling?
    Do you feel sad much of the time for no apparent reason? Do you often feel exhausted, even after a good night’s sleep? Do you sometimes become so anxious that you have difficulty breathing? Are alcohol or drugs interfering with your ability to enjoy life? Do you have difficulty concentrating, staying on task, or finishing what you start? Have you experienced physical, sexual, or emotional abuse? Do you often end up in hurtful, unfulfilling relationships? Have you or your children experienced divorce or the loss of a loved one? Are unresolved issues from our past keeping you from enjoying today? Do members of your family spend more time arguing than anything else?
  • Do you pray or use the Bible in the counseling process?
    RHC offers every client the opportunity to have prayer or scriptural application as a part of the counseling process, but we do not require it. RHC seeks to be respectful of each client's spiritual beliefs. Our goal is to help you in the healing process, not impose particular religious beliefs on you. In the first session, you will have the opportunity to express your preferences in this area with your therapist, and those preferences will be respected.
  • Do you have counselors that are bilingual? Which languages?
    We have counselors that speak English and Spanish
  • How long do sessions last and how often do I need to come in?
    Sessions last approximately 55 minutes. Most clients begin with regular weekly sessions. Therapists may work with clients to reduce sessions to every other week, monthly, or as needed, if appropriate
  • What do I have to do to get started?
    Call our office at 713-365-0700, or email us.
  • Do you work with trauma such as abuse, neglect, and abandonment?
    Most of our counselors are highly trained in trauma resolution, utilizing evidence-based techniques that have proven to be especially effective for individuals who have experienced trauma. Many of our clinicians are certified in EMDR as well as Trauma Resolution Therapy.
  • What is a counseling associate (LPC-Associate or LMFT-Associate)?
    A Licensed Profession Counselor - Associate (LPC-Associate) designation is similar to a medical resident. The requirements in the State of Texas to become a licensed counselor are very rigorous. After a person has completed both a bachelor and a master degree or a doctorate degree, they have to pass a national exam towards licensing as a state licensed counselor. Then a person is eligible to begin accumulating 3,000 hours of supervised experience. While they are in this process, which takes several years, their professional designation is LPC-Associate or LMFT-Associate. During this time, similar to a medical residency, the counselor works closely with a LPC-Supervisor.
  • How long is the typical counseling process, and how long will it take to get better?
    Part of the goal-setting process in your first session includes determining how often you will see your therapist. You and your therapist ultimately determine the frequency of your sessions. In most situations, we recommend attending weekly sessions, then stepping down to every two weeks as progress is made.
  • How can play therapy help my child?
    Through the play therapy process, children can change their personal view of events in the world and begin to better enjoy their interactions with others. Children can recreate their frustrations or disappointments with a skilled play therapist and then change the experience of that situation in their play. Then they begin to enjoy more of their play experiences and therefore, more of life's interactions. This leads to higher self-esteem and more enjoyment of activities with family, friends and peers. We all know this makes parenting a more enjoyable process.
  • How is play therapy different than my child just playing at home?
    The basic function of play remains the same in both situations. Play, to children, is a natural way to rehearse for life's interactions. Play basically has three purposes. The first two are for cognitive and motor development. The third is for emotional resolutions. When facilitated by a trained play therapist, the play becomes focused on emotional purposes. This leads to understanding and reestablishment of balance in the child's sense of well-being.
  • How will I be involved as a parent?
    Parent involvement is important in the play therapy process. Parents will be asked to meet with the therapist on a regular basis. A parent may become involved in play therapy by joining the play process, if recommended by the therapist. Parents also will be asked to contribute to their child's progress by following recommendations of the therapist which may include activities outside the play therapy room that support the therapy process.
  • Why do you use play therapy?
    Children like to play. Children are unable to understand and talk about their feelings the way adults do and this makes adult therapies inappropriate in meeting children's special needs. Play becomes therapeutic to children as they give expression to their experiences and emotions. Children can recreate, in play, the experiences that are part of their anger, fears, sadness or frustrations currently influencing their behavior. A benefit of play therapy is that children can create therapeutic play at their developmental level. The relationship with the therapist allows children a sense of security when recreating emotionally stressful experiences.
  • What is play therapy?
    Play therapy is a special process that focuses on children's need to express themselves through the use of play and toys. Children are encouraged to play as they wish with a trained play therapist who provides a safe and understanding environment. In this process a wide variety of toys are made available to children to encourage the expression of emotional concerns. Children are given the opportunity to express themselves through a variety of styles including art play, sand play, dramatic play and fantasy play.
  • What forms of payment do you accept?
    You may pay with cash, checks, Visa, Mastercard, Discover, and American Express.
  • What is your cancellation policy?
    Cancellations must be made no less than 24 hours in advance. Because your session time is reserved specifically for you and can't be filled with late notice, our policy is to charge between $100 and the full session rate. The first late cancellation is met with a notice of the policy. All subsequent late cancellations will be subject to this fee. This varies by therapist.
  • Should I use my medical insurance if I can afford to be a “cash pay” client?
    When considering if you are going to use insurance, here is information to consider. If counseling would be helpful and utilizing your medical insurance is the only option, then “yes” may be a good option. If insurance would be nice to use but not essential, then “cash pay” may be the better option. The reason is when choosing to use medical insurance, it is important to understand that when any claim is filed on your medical insurance, counselors/therapists are required to provide a psychiatric diagnosis. This is required by all insurance companies. It is helpful to know and consider because in the future a psychiatric diagnosis could be an important factor if applying for: medical insurance if self employed, life insurance, particular vocations where a psychiatric diagnosis could be taken into consideration, or a firearm license.
  • What is the cost?
    Our fees are competitive but may vary depending on the therapist and the service provided. Please direct specific questions to one of our front office staff members. Renewing Hope also has interns and practicum students who offer discounted counseling. Couple sessions are self-pay only.
  • Do you take insurance?
    Many people avoid using health insurance altogether. Most of our therapists are contracted with several insurance companies (listed below) as in-network providers. If you choose someone out of network, proof of billing will be provided upon request. We are happy to discuss the benefits and risks of using insurance for mental health treatment. All providers are not on all panels, but we will find the best help for you when you call. RHC works with the following insurance companies: Aetna, Cigna, United Healthcare, and more. Please call 713-365-0700 to find out if your plan is covered.
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